智慧教务系统
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<?php
namespace app\job\transfer\schedule;
use app\model\course\Course;
use app\model\order_table\OrderTable;
use app\model\personnel\Personnel;
use app\model\resource_sharing\ResourceSharing;
use app\model\six_speed\SixSpeed;
use app\model\customer_resources\CustomerResources;
use app\service\admin\performance\PerformanceService;
use app\service\api\apiService\CommonService;
use core\base\BaseJob;
use think\facade\Db;
use think\facade\Log;
/**
* 销售绩效核算
* Class PerformanceCalculation
* @package app\job\transfer\schedule
*/
class PerformanceCalculation extends BaseJob
{
/**
* 员工工龄阶段
*/
const STAGE_TRIAL = '试用期1'; // 试用期
const STAGE_REGULAR = '转正'; // 转正
const STAGE_HALF_YEAR = '转正后半年'; // 转正后半年
/**
* 资源来源类型
*/
const SOURCE_INTERNAL_STAFF = 4; // 内部员工资源
/**
* 绩效服务类实例
* @var PerformanceService
*/
protected $performanceService = null;
/**
* 构造函数
*/
public function __construct()
{
$this->performanceService = null;
}
/**
* 执行任务
*/
public function doJob()
{
Log::write('开始执行销售绩效核算');
// 获取所有需要计算绩效的订单
$orders = $this->getOrders();
if (empty($orders)) {
Log::write('没有需要计算绩效的订单');
return;
}
// 获取绩效配置
$performanceConfig = $this->getPerformanceConfig();
if (empty($performanceConfig)) {
Log::write('未找到绩效配置');
return;
}
// 计算每个订单的绩效
$results = [];
foreach ($orders as $order) {
// 首先判断是否为内部员工资源
$isInternalStaffResource = $this->isInternalStaffResource($order);
if ($isInternalStaffResource) {
// 处理内部员工资源的绩效计算
$internalResult = $this->calculateInternalStaffPerformance($order, $performanceConfig);
if (!empty($internalResult)) {
$results[] = $internalResult;
}
} else {
// 判断是否为多人介入的订单
$isMultiPersonInvolved = $this->isMultiPersonInvolved($order);
if ($isMultiPersonInvolved) {
// 处理多人介入的绩效计算
$multiResults = $this->calculateMultiPersonPerformance($order, $performanceConfig);
if (!empty($multiResults)) {
$results = array_merge($results, $multiResults);
}
} else {
// 处理单人的绩效计算
$result = $this->calculateOrderPerformance($order, $performanceConfig);
$results[] = $result;
}
}
}
// 保存绩效结果
$this->savePerformanceResults($results);
Log::write('销售绩效核算完成,共处理' . count($results) . '个订单');
return $results;
}
/**
* 判断是否为内部员工资源
* @param array $order 订单信息
* @return bool 是否为内部员工资源
*/
protected function isInternalStaffResource($order)
{
if (empty($order['resource_id'])) {
return false;
}
// 查询资源表中的记录
$resource = CustomerResources::where('id', $order['resource_id'])->find();
// 如果没有找到资源记录,则不是内部员工资源
if (empty($resource)) {
return false;
}
// 判断资源来源是否为内部员工
return isset($resource['source']) && $resource['source'] == self::SOURCE_INTERNAL_STAFF;
}
/**
* 计算内部员工资源的绩效
* @param array $order 订单信息
* @param array $config 绩效配置
* @return array 绩效计算结果
*/
protected function calculateInternalStaffPerformance($order, $config)
{
$staffId = $order['staff_id'];
$campusId = isset($order['campus_id']) ? $order['campus_id'] : 0;
$resourceId = isset($order['resource_id']) ? $order['resource_id'] : 0;
// 获取员工信息
$staff = Personnel::where('id', $staffId)->find();
if (empty($staff)) {
Log::write('未找到员工信息,员工ID:' . $staffId);
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'performance_amount' => 0,
'status' => 'failed',
'message' => '未找到员工信息'
];
}
// 获取课程类型前缀
$courseType = $this->getCourseTypePrefix($order);
// 获取内部员工绩效配置
$xspjConfig = $config['XSPJ'];
$internalStaffKey = $courseType . '_internalStaff';
$performanceAmount = isset($xspjConfig[$internalStaffKey]) ? floatval($xspjConfig[$internalStaffKey]) : 0;
if ($performanceAmount <= 0) {
Log::write('未找到有效的内部员工绩效配置,订单ID:' . $order['id']);
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'performance_amount' => 0,
'status' => 'failed',
'message' => '未找到有效的内部员工绩效配置'
];
}
// 判断订单类型(新订单或续费)
$isRenewal = $this->isRenewalOrder($order);
// 获取新资源数和续费资源数
$newResourceCount = $isRenewal ? 0 : 1;
$renewResourceCount = $isRenewal ? 1 : 0;
// 保存使用的绩效配置和算法
$performanceConfig = json_encode([
'is_renewal' => $isRenewal,
'is_internal_staff' => true,
'performance_key' => $internalStaffKey
], JSON_UNESCAPED_UNICODE);
$performanceAlgorithm = json_encode([
'order_id' => $order['id'],
'resource_id' => $resourceId,
'internal_staff_resource' => true
], JSON_UNESCAPED_UNICODE);
// 添加一条绩效汇总记录
$this->addPerformanceSummary([
'staff_id' => $staffId,
'resource_id' => $resourceId,
'order_id' => $order['id'],
'order_status' => PerformanceService::ORDER_STATUS_PENDING,
'performance_type' => PerformanceService::PERFORMANCE_TYPE_SALES,
'performance_value' => $performanceAmount,
'remarks' => '内部员工关单绩效'
]);
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'personnel_id' => $staffId,
'campus_id' => $campusId,
'resource_id' => $resourceId,
'is_renewal' => $isRenewal,
'performance_amount' => $performanceAmount,
'new_resource_count' => $newResourceCount,
'renew_resource_count' => $renewResourceCount,
'performance_date' => date('Y-m-d'),
'performance_config' => $performanceConfig,
'performance_algorithm' => $performanceAlgorithm,
'remarks' => '内部员工关单绩效',
'status' => 'success',
'created_at' => time(),
'updated_at' => time()
];
}
/**
* 获取需要计算绩效的订单
* @return array 订单列表
*/
protected function getOrders()
{
// 这里可以根据实际需求筛选需要计算绩效的订单
// 例如:只计算已完成的订单、特定时间段内的订单等
$orders = OrderTable::with(['course', 'personnel'])
->where('order_status', 'completed') // 假设只计算已完成的订单
->where(function ($query) {
$query->whereNull('accounting_time'); // 或者核算时间为空的订单
})
->select()
->toArray();
// 额外检查:过滤掉已经在绩效汇总表中存在的订单
if (!empty($orders)) {
$orderIds = array_column($orders, 'id');
$existingOrderIds = Db::name('school_performance_summary')
->whereIn('order_id', $orderIds)
->where('performance_type', PerformanceService::PERFORMANCE_TYPE_SALES)
->column('order_id');
if (!empty($existingOrderIds)) {
Log::write('发现' . count($existingOrderIds) . '个订单已在绩效汇总表中存在,将被跳过');
$orders = array_filter($orders, function($order) use ($existingOrderIds) {
return !in_array($order['id'], $existingOrderIds);
});
}
}
Log::write('找到' . count($orders) . '个需要计算绩效的订单');
return $orders;
}
/**
* 获取绩效配置
* @return array 绩效配置
*/
protected function getPerformanceConfig()
{
$commonService = new CommonService();
// 获取销售基础绩效配置
$xsyjConfig = $commonService->getDictionary(['key' => 'XSYJ']);
// 获取多人介入绩效配置
$xspjConfig = $commonService->getDictionary(['key' => 'XSPJ']);
// 获取课程基础绩效配置
$courseTypeConfig = $commonService->getDictionary(['key' => 'course_type']);
return [
'XSYJ' => $xsyjConfig,
'XSPJ' => $xspjConfig,
'course_type' => $courseTypeConfig
];
}
/**
* 判断是否为多人介入的订单
* @param array $order 订单信息
* @return bool 是否为多人介入
*/
protected function isMultiPersonInvolved($order)
{
if (empty($order['resource_id']) || empty($order['staff_id'])) {
return false;
}
// 查询资源共享表中的记录
$resourceSharing = ResourceSharing::where('resource_id', $order['resource_id'])
->where('shared_by', '<>', 0)
->order('id', 'asc')
->find();
// 如果没有找到资源共享记录,则不是多人介入
if (empty($resourceSharing)) {
return false;
}
// 如果资源共享记录中的user_id与订单的staff_id不同,则是多人介入
return $resourceSharing['user_id'] != $order['staff_id'];
}
/**
* 计算多人介入的绩效
* @param array $order 订单信息
* @param array $config 绩效配置
* @return array 绩效计算结果数组
*/
protected function calculateMultiPersonPerformance($order, $config)
{
$results = [];
$resourceId = $order['resource_id'];
$staffId = $order['staff_id'];
// 查询资源共享表中的记录(资源归属人)
$resourceOwner = ResourceSharing::where('resource_id', $resourceId)
->where('shared_by', '<>', 0)
->order('id', 'asc')
->find();
if (empty($resourceOwner)) {
Log::write('未找到资源归属人,订单ID:' . $order['id']);
return [];
}
$resourceOwnerId = $resourceOwner['user_id'];
// 查询六速表中的访问记录
$sixSpeed = SixSpeed::where('resource_id', $resourceId)->find();
// 确定介入类型
$visitType = 'followUp'; // 默认为跟进
$visitTypeDesc = '跟进关单';
if (!empty($sixSpeed)) {
if (!empty($sixSpeed['first_visit_time'])) {
$visitType = 'firstVisit';
$visitTypeDesc = '一访关单';
} elseif (!empty($sixSpeed['second_visit_time'])) {
$visitType = 'secondVisit';
$visitTypeDesc = '二访关单';
}
}
// 获取课程类型前缀
$courseType = $this->getCourseTypePrefix($order);
// 获取多人介入绩效配置
$xspjConfig = $config['XSPJ'];
$percentageKey = $courseType . '_' . $visitType;
$percentage = isset($xspjConfig[$percentageKey]) ? floatval($xspjConfig[$percentageKey]) : 0;
if ($percentage <= 0) {
Log::write('未找到有效的多人介入绩效配置,订单ID:' . $order['id']);
return [];
}
// 计算订单的基础绩效
$basePerformance = $this->calculateOrderBasePerformance($order, $config);
// 计算完成订单人的绩效
$staffPerformance = $basePerformance * ($percentage / 100);
// 计算资源归属人的绩效
$ownerPerformance = $basePerformance * (1 - $percentage / 100);
// 创建完成订单人的绩效记录
$staffResult = $this->createPerformanceResult($order, $staffId, $staffPerformance, $visitTypeDesc . '(完成订单人)');
$results[] = $staffResult;
// 创建资源归属人的绩效记录
$ownerResult = $this->createPerformanceResult($order, $resourceOwnerId, $ownerPerformance, $visitTypeDesc . '(资源归属人)');
$results[] = $ownerResult;
return $results;
}
/**
* 获取课程类型前缀
* @param array $order 订单信息
* @return string 课程类型前缀(xj, xf, qt)
*/
protected function getCourseTypePrefix($order)
{
// 判断订单类型
if (isset($order['order_type'])) {
if ($order['order_type'] == 1) {
return 'xj'; // 新建
} elseif ($order['order_type'] == 2) {
return 'xf'; // 续费
}
}
return 'qt'; // 其他
}
/**
* 计算订单的基础绩效金额
* @param array $order 订单信息
* @param array $config 绩效配置
* @return float 基础绩效金额
*/
protected function calculateOrderBasePerformance($order, $config)
{
// 获取员工信息
$staff = Personnel::where('id', $order['staff_id'])->find();
if (empty($staff)) {
return 0;
}
// 获取课程信息
$course = Course::where('id', $order['course_id'])->find();
if (empty($course)) {
return 0;
}
// 判断员工工龄阶段
$employmentStage = $this->getEmploymentStage($staff);
// 判断订单类型(新订单或续费)
$isRenewal = $this->isRenewalOrder($order);
// 计算绩效
return $this->calculatePerformance($order, $course, $employmentStage, $isRenewal, $config);
}
/**
* 创建绩效计算结果
* @param array $order 订单信息
* @param int $staffId 员工ID
* @param float $performance 绩效金额
* @param string $remarks 备注
* @return array 绩效计算结果
*/
protected function createPerformanceResult($order, $staffId, $performance, $remarks)
{
$campusId = isset($order['campus_id']) ? $order['campus_id'] : 0;
$resourceId = isset($order['resource_id']) ? $order['resource_id'] : 0;
// 获取员工信息
$staff = Personnel::where('id', $staffId)->find();
if (empty($staff)) {
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'performance_amount' => 0,
'status' => 'failed',
'message' => '未找到员工信息'
];
}
// 判断员工工龄阶段
$employmentStage = $this->getEmploymentStage($staff);
// 判断订单类型(新订单或续费)
$isRenewal = $this->isRenewalOrder($order);
// 获取新资源数和续费资源数
$newResourceCount = $isRenewal ? 0 : 1;
$renewResourceCount = $isRenewal ? 1 : 0;
// 保存使用的绩效配置和算法
$performanceConfig = json_encode([
'employment_stage' => $employmentStage,
'is_renewal' => $isRenewal,
'remarks' => $remarks
], JSON_UNESCAPED_UNICODE);
$performanceAlgorithm = json_encode([
'order_id' => $order['id'],
'resource_id' => $resourceId,
'multi_person_involved' => true
], JSON_UNESCAPED_UNICODE);
// 添加一条绩效汇总记录
$this->addPerformanceSummary([
'staff_id' => $staffId,
'resource_id' => $resourceId,
'order_id' => $order['id'],
'order_status' => PerformanceService::ORDER_STATUS_PENDING,
'performance_type' => PerformanceService::PERFORMANCE_TYPE_SALES,
'performance_value' => $performance,
'remarks' => $remarks
]);
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'personnel_id' => $staffId,
'campus_id' => $campusId,
'resource_id' => $resourceId,
'employment_stage' => $employmentStage,
'is_renewal' => $isRenewal,
'performance_amount' => $performance,
'new_resource_count' => $newResourceCount,
'renew_resource_count' => $renewResourceCount,
'performance_date' => date('Y-m-d'),
'performance_config' => $performanceConfig,
'performance_algorithm' => $performanceAlgorithm,
'remarks' => $remarks,
'status' => 'success',
'created_at' => time(),
'updated_at' => time()
];
}
/**
* 计算单个订单的绩效
* @param array $order 订单信息
* @param array $config 绩效配置
* @return array 绩效计算结果
*/
protected function calculateOrderPerformance($order, $config)
{
$staffId = $order['staff_id'];
$courseId = $order['course_id'];
$campusId = isset($order['campus_id']) ? $order['campus_id'] : 0;
$resourceId = isset($order['resource_id']) ? $order['resource_id'] : 0;
// 获取员工信息
$staff = Personnel::where('id', $staffId)->find();
if (empty($staff)) {
Log::write('未找到员工信息,员工ID:' . $staffId);
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'performance_amount' => 0,
'status' => 'failed',
'message' => '未找到员工信息'
];
}
// 获取课程信息
$course = Course::where('id', $courseId)->find();
if (empty($course)) {
Log::write('未找到课程信息,课程ID:' . $courseId);
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'performance_amount' => 0,
'status' => 'failed',
'message' => '未找到课程信息'
];
}
// 判断员工工龄阶段
$employmentStage = $this->getEmploymentStage($staff);
// 判断订单类型(新订单或续费)
$isRenewal = $this->isRenewalOrder($order);
// 计算绩效
$performance = $this->calculatePerformance($order, $course, $employmentStage, $isRenewal, $config);
// 获取新资源数和续费资源数
$newResourceCount = $isRenewal ? 0 : 1;
$renewResourceCount = $isRenewal ? 1 : 0;
// 保存使用的绩效配置和算法
$performanceConfig = json_encode([
'employment_stage' => $employmentStage,
'is_renewal' => $isRenewal,
'course_type' => $course['course_type']
], JSON_UNESCAPED_UNICODE);
$performanceAlgorithm = json_encode([
'base_commission' => $isRenewal ? 'renewal_commission' : 'course_type_num',
'order_id' => $order['id'],
'course_id' => $courseId
], JSON_UNESCAPED_UNICODE);
// 同时添加一条绩效汇总记录
$this->addPerformanceSummary([
'staff_id' => $staffId,
'resource_id' => $resourceId,
'order_id' => $order['id'],
'order_status' => PerformanceService::ORDER_STATUS_PENDING,
'performance_type' => PerformanceService::PERFORMANCE_TYPE_SALES,
'performance_value' => $performance,
'remarks' => '订单绩效自动计算'
]);
return [
'order_id' => $order['id'],
'staff_id' => $staffId,
'personnel_id' => $staffId,
'campus_id' => $campusId,
'course_id' => $courseId,
'employment_stage' => $employmentStage,
'is_renewal' => $isRenewal,
'performance_amount' => $performance,
'new_resource_count' => $newResourceCount,
'renew_resource_count' => $renewResourceCount,
'performance_date' => date('Y-m-d'),
'performance_config' => $performanceConfig,
'performance_algorithm' => $performanceAlgorithm,
'status' => 'success',
'created_at' => time(),
'updated_at' => time()
];
}
/**
* 判断员工工龄阶段
* @param object $staff 员工信息
* @return string 工龄阶段
*/
protected function getEmploymentStage($staff)
{
$joinTime = strtotime($staff['join_time']);
$now = time();
$monthsDiff = floor(($now - $joinTime) / (30 * 24 * 60 * 60));
if ($monthsDiff < 3) {
return self::STAGE_TRIAL; // 试用期
} else if ($monthsDiff < 6) {
return self::STAGE_REGULAR; // 转正
} else {
return self::STAGE_HALF_YEAR; // 转正后半年
}
}
/**
* 判断是否为续费订单
* @param array $order 订单信息
* @return bool 是否为续费订单
*/
protected function isRenewalOrder($order)
{
// 这里需要根据实际业务逻辑判断是否为续费订单
// 假设订单中有一个字段标记是否为续费
return isset($order['order_type']) && $order['order_type'] == 2;
}
/**
* 计算绩效金额
* @param array $order 订单信息
* @param object $course 课程信息
* @param string $employmentStage 工龄阶段
* @param bool $isRenewal 是否为续费订单
* @param array $config 绩效配置
* @return float 绩效金额
*/
protected function calculatePerformance($order, $course, $employmentStage, $isRenewal, $config)
{
// 获取对应工龄阶段的配置
$stageConfig = null;
foreach ($config['XSYJ'] as $item) {
if ($item['name'] == $employmentStage) {
$stageConfig = $item;
break;
}
}
if (empty($stageConfig)) {
Log::write('未找到对应工龄阶段的配置:' . $employmentStage);
return 0;
}
// 获取课程类型配置
$courseTypeConfig = null;
$courseType = $course['course_type'];
foreach ($config['course_type'] as $item) {
if ($item['value'] == $courseType) {
$courseTypeConfig = $item;
break;
}
}
if (empty($courseTypeConfig)) {
Log::write('未找到对应课程类型的配置:' . $courseType);
return 0;
}
// 获取基础提成金额
$baseCommission = $courseTypeConfig['num'];
// 如果是续费订单,根据续费率计算提成
if ($isRenewal) {
// 获取续费率
$renewalRate = $this->getRenewalRate($order['staff_id']);
// 查找适用的规则
$rule = null;
foreach ($stageConfig['rules'] as $r) {
$minRate = floatval($r['renewal_standard_min']);
$maxRate = !empty($r['renewal_standard_max']) ? floatval($r['renewal_standard_max']) : PHP_FLOAT_MAX;
if ($renewalRate >= $minRate && $renewalRate < $maxRate) {
$rule = $r;
break;
}
}
if (!empty($rule)) {
return floatval($rule['renewal_commission']);
}
} else {
// 新订单,直接返回基础提成
return floatval($baseCommission);
}
return 0;
}
/**
* 获取员工的续费率
* @param int $staffId 员工ID
* @return float 续费率
*/
protected function getRenewalRate($staffId)
{
// 这里需要根据实际业务逻辑计算员工的续费率
// 假设有一个表记录了员工的续费率
$rate = 95.0; // 默认值
// TODO: 从数据库中获取实际续费率
return $rate;
}
/**
* 保存绩效计算结果
* @param array $results 绩效计算结果
*/
protected function savePerformanceResults($results)
{
if (empty($results)) {
return;
}
try {
Db::startTrans();
foreach ($results as $result) {
if ($result['status'] == 'success') {
// 先检查订单是否已经计算过绩效
$existingRecord = Db::name('school_performance_summary')
->where('order_id', $result['order_id'])
->where('staff_id', $result['staff_id'])
->where('performance_type', PerformanceService::PERFORMANCE_TYPE_SALES)
->find();
if ($existingRecord) {
Log::write('订单ID:' . $result['order_id'] . ' 员工ID:' . $result['staff_id'] . ' 已存在绩效记录,跳过');
continue;
}
// 更新订单表,标记已计算绩效并记录核算时间
// 只有在处理完所有绩效记录后才更新订单表的核算状态
if (!isset($result['is_multi_person']) || !$result['is_multi_person']) {
OrderTable::where('id', $result['order_id'])
->update([
'performance_calculated' => 1,
'performance_amount' => $result['performance_amount'],
'accounting_time' => time() // 记录核算时间
]);
}
// 保存到绩效表 school_sales_performance
$performanceData = [
'personnel_id' => $result['personnel_id'],
'campus_id' => $result['campus_id'],
'performance_amount' => $result['performance_amount'],
'new_resource_count' => $result['new_resource_count'],
'renew_resource_count' => $result['renew_resource_count'],
'performance_date' => $result['performance_date'],
'performance_config' => $result['performance_config'],
'performance_algorithm' => $result['performance_algorithm'],
'created_at' => $result['created_at'],
'updated_at' => $result['updated_at']
];
Db::name('school_sales_performance')->insert($performanceData);
Log::write('成功保存绩效记录,员工ID:' . $result['personnel_id'] . ',绩效金额:' . $result['performance_amount'] . ',核算时间:' . date('Y-m-d H:i:s', time()));
}
}
// 更新所有已处理订单的状态
$orderIds = array_unique(array_column(array_filter($results, function($result) {
return $result['status'] == 'success';
}), 'order_id'));
if (!empty($orderIds)) {
OrderTable::whereIn('id', $orderIds)
->update([
'performance_calculated' => 1,
'accounting_time' => time()
]);
Log::write('成功更新' . count($orderIds) . '个订单的核算状态');
}
Db::commit();
Log::write('成功保存绩效计算结果');
} catch (\Exception $e) {
Db::rollback();
Log::write('保存绩效计算结果失败:' . $e->getMessage());
}
}
/**
* 添加绩效汇总记录
* @param array $data 绩效数据
* @return int|string 插入的ID
*/
public function addPerformanceSummary(array $data)
{
try {
return $this->performanceService->addPerformance($data);
} catch (\Exception $e) {
Log::write('添加绩效汇总记录失败:' . $e->getMessage());
return 0;
}
}
}