智慧教务系统UniApp前端项目(使用中2025-0517)
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<!--客户详情-->
<template>
<view class="assemble">
<view class="main_box">
<view style="height: 20rpx;background: #29D3B4;"></view>
<view class="count_section">
<view class="main">
<view class="course_box">
<view class="course_box_top">
<view class="course_box_top_top">
<image class="pic" :src="$util.img('/uniapp_src/static/images/index/myk.png')"></image>
<view class="name">{{ safeGet(clientInfo, 'customerResource.name', '未知客户') }}</view>
</view>
<view class="course_box_top_below">
<view class="course_box_top_below-left">
<view>{{ $util.formatToDateTime((safeGet(clientInfo, 'customerResource.updated_at', '')),'m-d H:i') }} 跟进</view>
<view style="display: flex;align-items: center;">
<view style="padding-left: 30rpx;">
<image v-if="safeGet(clientInfo, 'customerResource.initial_intent') == 'high'"
:src="$util.img('/uniapp_src/static/images/index/lvs.png')" class="drop-image-x"></image>
<image v-else-if="safeGet(clientInfo, 'customerResource.initial_intent') == 'medium'"
:src="$util.img('/uniapp_src/static/images/index/intention2.png')" class="drop-image-x"></image>
<image
v-else
:src="$util.img('/uniapp_src/static/images/index/intention1.png')"
class="drop-image-x">
</image>
</view>
</view>
</view>
<view class="course_box_top_below-right">
<!-- 操作按钮 -->
<view class="action-buttons">
<view class="btn-item" @click="handleMakeCall">
<image class="btn-icon" :src="$util.img('/uniapp_src/static/images/index/phone.png')"></image>
</view>
<view class="btn-item" @click="handleSendMessage" v-if="safeGet(clientInfo, 'customerResource.member_id')">
<image class="btn-icon" :src="$util.img('/uniapp_src/static/images/index/message.png')"></image>
</view>
</view>
</view>
</view>
</view>
<view class="course_box_centre"></view>
<view class="course_box_below">
<view :class="{'selected-text': switch_tags_type === 1, 'text': switch_tags_type !== 1}"
@click="switch_tags(1)">基本资料
</view>
<!-- <view :class="{'selected-text': switch_tags_type === 2, 'text': switch_tags_type !== 2}"
@click="switch_tags(2)">跟进记录
</view> -->
<view :class="{'selected-text': switch_tags_type === 3, 'text': switch_tags_type !== 3}"
@click="switch_tags(3)">通话记录
</view>
</view>
</view>
</view>
<view class="bg_box bg_top"></view>
<view class="bg_box bg_bottom"></view>
</view>
<!-- 基本资料-->
<view class="basic-information" v-if="switch_tags_type == 1">
<view class="basic-message">基本信息</view>
<view class="basic-message-div">
<view class="basic-message-div-txt">
<view>来源渠道</view>
<view>{{safeGet(clientInfo, 'customerResource.source_channel_name', '未知渠道')}}</view>
</view>
<view class="basic-message-div-txt">
<view>来源</view>
<view>{{safeGet(clientInfo, 'customerResource.source_name', '未知来源')}}</view>
</view>
<view class="basic-message-div-txt">
<view>顾问</view>
<view>{{safeGet(clientInfo, 'customerResource.consultant_name', '未知顾问')}}</view>
</view>
<view class="basic-message-div-txt">
<view>学生姓名</view>
<view>{{safeGet(clientInfo, 'customerResource.name', '未知学生')}}</view>
</view>
<view class="basic-message-div-txt">
<view>性别</view>
<view>{{safeGet(clientInfo, 'customerResource.gender_name', '未知性别')}}</view>
</view>
</view>
<view class="basic-message">附加信息</view>
<view class="basic-message-div">
<view class="basic-message-div-txt" @click="openViewOrder()">
<view>已成交次数</view>
<view>{{safeGet(clientInfo, 'customerResource.cj_count', 0)}}次</view>
</view>
<view class="basic-message-div-txt">
<view>体验课程</view>
<view>{{safeGet(clientInfo, 'customerResource.trial_class_count', 0)}}次</view>
</view>
</view>
<view style="height: 200rpx;"></view>
</view>
<!-- 跟进记录-->
<view class="follow-records" v-if="switch_tags_type == 2">
<view v-for="(v,k) in followList" :key="k">
<view class="basic-message">{{$util.formatToDateTime(v.follow_up_time,'m-d')}}</view>
<view class="follow-records-list">
<view style="display: flex;justify-content: space-between;padding: 16rpx 16rpx 16rpx 60rpx;">
<view>{{v.student_name}}</view>
<view>跟进({{v.student_phone}})</view>
</view>
<view style="padding: 16rpx 16rpx 16rpx 60rpx;">{{v.follow_up_content}}</view>
<view style="padding: 16rpx 16rpx 16rpx 60rpx;">{{v.follow_up_time}}</view>
</view>
</view>
<view style="height: 200rpx;"></view>
</view>
<!-- 通话记录-->
<view class="call-log" v-if="switch_tags_type == 3">
<view class="call-record-wrapper" v-for="(v,k) in listCallUp" :key="k">
<view class="call-record-item">
<view class="call-record-header">
<view class="call-name">{{v.name}}</view>
<view class="call-time">{{v.create_time}}</view>
</view>
<view class="call-record-content">
<view class="call-detail">
<text class="call-label">呼叫时间</text>
<text>{{v.created_at}}</text>
</view>
<button
type="primary"
size="mini"
class="remark-btn"
@click="openAddRemark(v)">
添加备注
</button>
</view>
<view class="call-remark">
<text class="call-label">呼叫备注</text>
<text class="call-remark-content">{{v.remarks || '无'}}</text>
</view>
</view>
</view>
<view style="height: 200rpx;"></view>
</view>
<!-- 底部按钮组-->
<view class="bottom-label">
<view @click="openViewEditClues()">编辑详情</view>
<view @click="openViewEditClassLog()">课程安排</view>
<view @click="openViewEditCluesLog()">修改记录</view>
<view @click="openViewOrder()">订单列表</view>
</view>
<!-- 添加备注弹窗 -->
<uni-popup ref="remarkPopup" type="dialog">
<uni-popup-dialog
:title="currentRecord ? `添加备注 (${currentRecord.name || '未知'})` : '添加备注'"
:before-close="true"
@confirm="confirmRemark"
@close="closeRemark">
<view class="remark-textarea-container">
<textarea
class="remark-textarea"
v-model="remark_content"
placeholder="请输入备注内容"
maxlength="200"
></textarea>
<text class="remark-count">{{remark_content.length}}/200</text>
</view>
</uni-popup-dialog>
</uni-popup>
</view>
</view>
</template>
<script>
import apiRoute from '@/api/apiRoute.js';
import marketApi from '@/api/market.js';
export default {
components: {
// 导入组件
uniPopup: () => import('@/components/uni-popup/uni-popup.vue'),
uniPopupDialog: () => import('@/components/uni-popup/uni-popup-dialog.vue'),
},
data() {
return {
switch_tags_type: 1,
select_type: 1,
resource_sharing_id:'',//共享资源表id
clientInfo:{
id:'',//共享资源id
resource_id:'',//客户资源id
customerResource:{},//客户资源信息
sixSpeed:{},//六要素信息
},//共享资源详情
//跟进记录列表
followList:[],
//通话记录列表
listCallUp:[],
//当前登录的员工信息
userInfo:{},
// 备注相关
remark_content: '',
// 当前选中的通话记录
currentRecord: null,
}
},
onLoad(options) {
console.log('onLoad - 接收到参数:', options);
// 检查options是否存在且包含resource_sharing_id
if (!options || !options.resource_sharing_id) {
console.error('onLoad - 缺少必要参数resource_sharing_id');
uni.showToast({
title: '缺少必要参数',
icon: 'none'
});
// 延迟返回上一页
setTimeout(() => {
uni.navigateBack();
}, 1500);
return;
}
this.resource_sharing_id = options.resource_sharing_id//共享资源表id
console.log('onLoad - 设置 resource_sharing_id:', this.resource_sharing_id);
},
onShow(){
console.log('onShow - 开始初始化');
this.init()
},
methods: {
async init(){
console.log('init - 开始初始化流程');
// 预加载常用字典数据
try {
console.log('init - 开始预加载字典数据');
const dictPromises = [
this.$util.getDict('SourceChannel'), // 来源渠道
this.$util.getDict('source'), // 来源
this.$util.getDict('preliminarycustomerintention'), // 客户初步意向度
this.$util.getDict('kh_status'), // 客户状态
];
// 使用Promise.all并行加载字典,但设置超时处理
const timeoutPromise = new Promise((_, reject) =>
setTimeout(() => reject(new Error('字典加载超时')), 5000)
);
await Promise.race([
Promise.all(dictPromises),
timeoutPromise
]).catch(err => {
console.warn('字典加载异常或超时,继续执行流程:', err);
});
console.log('init - 字典数据预加载完成或已超时');
} catch (error) {
console.warn('init - 字典数据预加载失败,继续执行流程:', error);
}
// 恢复为串行请求处理,确保数据依赖关系正确
try {
// 先获取客户详情,因为其他操作可能依赖于客户详情
console.log('init - 开始获取客户详情');
await this.getInfo();
console.log('init - 客户详情获取完成');
// 获取员工信息和通话记录可以并行
console.log('init - 开始获取员工信息和通话记录');
await Promise.all([
this.getUserInfo(),
this.getListCallUp()
]);
console.log('init - 员工信息和通话记录获取完成');
} catch (error) {
console.error('init - 数据加载出错:', error);
}
},
//获取当前登录的员工信息
async getUserInfo(){
console.log('getUserInfo - 开始获取员工信息');
try {
let res = await apiRoute.getPersonnelInfo({})
if (res.code != 1) {
uni.showToast({
title: res.msg,
icon: 'none'
})
return false;
}
this.userInfo = res.data
console.log('getUserInfo - 员工信息获取成功');
return true;
} catch (error) {
console.error('getUserInfo - 获取员工信息失败:', error);
return false;
}
},
//获取客户详情
async getInfo(){
console.log('getInfo - 开始获取客户详情, resource_sharing_id:', this.resource_sharing_id);
try {
// 检查resource_sharing_id是否存在
if (!this.resource_sharing_id) {
console.error('getInfo - resource_sharing_id为空,无法获取客户详情');
uni.showToast({
title: '缺少必要参数',
icon: 'none'
});
return false;
}
let data = {
resource_sharing_id:this.resource_sharing_id//共享资源表id
}
console.log('getInfo - 发起请求:', data);
let res = await apiRoute.xs_resourceSharingInfo(data)
console.log('getInfo - 请求响应:', res);
if(res.code != 1){
console.error('getInfo - 请求失败:', res.msg);
uni.showToast({
title: res.msg,
icon: 'none'
})
return false;
}
this.clientInfo = res.data
console.log('getInfo - 客户详情数据:', this.clientInfo);
console.log('getInfo - 客户详情获取完成');
return true;
} catch (error) {
console.error('getInfo - 获取客户详情失败:', error);
return false;
}
},
//获取跟进记录
async getFollowList(){
let data = {
sales_id:this.resource_sharing_id//
}
let res = await marketApi.followList(data)
if(res.code != 1){
uni.showToast({
title: res.msg,
icon: 'none'
})
return
}
this.followList = res.data
},
//获取通话记录
async getListCallUp(){
console.log('getListCallUp - 开始获取通话记录');
try {
// 检查resource_sharing_id是否存在
if (!this.resource_sharing_id) {
console.error('getListCallUp - resource_sharing_id为空,无法获取通话记录');
return false;
}
let data = {
sales_id:this.resource_sharing_id//
}
let res = await apiRoute.listCallUp(data)
if(res.code != 1){
uni.showToast({
title: res.msg,
icon: 'none'
})
return false;
}
this.listCallUp = res.data
console.log('getListCallUp - 通话记录获取成功');
return true;
} catch (error) {
console.error('getListCallUp - 获取通话记录失败:', error);
return false;
}
},
//跳转页面-编辑客户详情
openViewEditClues(){
// 检查resource_sharing_id是否存在
if (!this.resource_sharing_id) {
console.error('openViewEditClues - resource_sharing_id为空,无法跳转');
uni.showToast({
title: '缺少必要参数',
icon: 'none'
});
return;
}
let resource_sharing_id = this.resource_sharing_id//共享资源表id
this.$navigateTo({
url: `/pages/market/clue/edit_clues?resource_sharing_id=${resource_sharing_id}`
})
},
//跳转页面-客户信息修改记录
openViewEditCluesLog() {
// 检查clientInfo.resource_id是否存在
const resource_id = this.safeGet(this.clientInfo, 'resource_id');
if (!resource_id) {
console.error('openViewEditCluesLog - resource_id为空,无法跳转');
uni.showToast({
title: '缺少必要参数',
icon: 'none'
});
return;
}
this.$navigateTo({
url: `/pages/market/clue/edit_clues_log?resource_id=${resource_id}`
})
},
//跳转页面-订单列表
openViewOrder() {
// 检查必要参数是否存在
const resource_id = this.safeGet(this.clientInfo, 'resource_id');
if (!resource_id) {
console.error('openViewOrder - resource_id为空,无法跳转');
uni.showToast({
title: '缺少必要参数',
icon: 'none'
});
return;
}
let resource_name = this.safeGet(this.clientInfo, 'customerResource.name', '')//客户资源id姓名
let staff_id = this.safeGet(this.userInfo, 'id', '')//员工id
let staff_id_name = this.safeGet(this.userInfo, 'name', '')//员工姓名
this.$navigateTo({
url: `/pages/market/clue/order_list?resource_id=${resource_id}&resource_name=${resource_name}&staff_id=${staff_id}&staff_id_name=${staff_id_name}`
})
},
//跳转页面-课程安排
openViewEditClassLog() {
let resource_id = this.clientInfo.resource_id//客户资源id
let resource_name = this.clientInfo.customerResource.name || ''//客户资源id姓名
let staff_id = this.userInfo.id//员工id
let staff_id_name = this.userInfo.name || ''//员工姓名
this.$navigateTo({
url: `/pages/market/clue/class_arrangement?resource_id=${resource_id}&resource_name=${resource_name}&staff_id=${staff_id}&staff_id_name=${staff_id_name}`
})
},
//跳转页面-转接跟进任务
openViewNewTask() {
this.$navigateTo({
url: `/pages/market/clue/new_task`
})
},
//拨打电话
async callTel(tel) {
let param = {
staff_id: this.userInfo.id, //员工id
resource_id: this.clientInfo.resource_id, //资源ID
resource_type: '', //资源类型(如设备、文件、系统等)
communication_type: 'phone', //沟通类型: phone-电话, email-邮件, meeting-会议, other-其他
communication_result: 'success', //沟通结果: success-成功, failure-失败, pending-待定
remarks: null, //备注
tag: null, //标签
}
let res = await apiRoute.xs_communicationRecordsAdd(param) //添加通过记录
if (res.code != 1) {
uni.showToast({
title: res.msg,
icon: 'none'
})
return
}
uni.makePhoneCall({
phoneNumber: tel
})
},
// 打开添加备注弹窗
openAddRemark(record) {
this.remark_content = '';
this.currentRecord = record;
this.$refs.remarkPopup.open();
},
// 确认添加备注
async confirmRemark() {
if (!this.remark_content.trim()) {
uni.showToast({
title: '请输入备注内容',
icon: 'none'
});
return;
}
try {
uni.showLoading({
title: '提交中...',
mask: true
});
const params = {
staff_id: this.userInfo.id, // 员工id
resource_id: this.clientInfo.resource_id, // 资源ID
resource_type: '', // 资源类型
communication_type: 'note', // 沟通类型: phone-电话, note-备注
communication_result: 'success', // 沟通结果
remarks: this.remark_content, // 备注内容
tag: null // 标签
};
// 如果是针对特定通话记录的备注,添加关联ID
if (this.currentRecord && this.currentRecord.id) {
params.related_record_id = this.currentRecord.id; // 关联的通话记录ID
console.log('添加备注到通话记录:', this.currentRecord);
}
const res = await apiRoute.xs_communicationRecordsAdd(params);
if (res.code !== 1) {
uni.showToast({
title: res.msg || '添加备注失败',
icon: 'none'
});
return;
}
uni.showToast({
title: '添加备注成功',
icon: 'success'
});
// 刷新通话记录列表
this.getListCallUp();
} catch (error) {
console.error('添加备注失败:', error);
uni.showToast({
title: '添加备注失败,请重试',
icon: 'none'
});
} finally {
uni.hideLoading();
this.$refs.remarkPopup.close();
}
},
// 关闭备注弹窗
closeRemark() {
this.$refs.remarkPopup.close();
},
// 拨打电话按钮点击
handleMakeCall() {
if (!this.clientInfo.customerResource.phone) {
uni.showToast({
title: '电话号码为空',
icon: 'none'
});
return;
}
this.callTel(this.clientInfo.customerResource.phone);
},
// 发送消息按钮点击
handleSendMessage() {
if (!this.clientInfo.customerResource.member_id) {
uni.showToast({
title: '该客户未注册账号,无法发送消息',
icon: 'none'
});
return;
}
let member_id = this.clientInfo.customerResource.member_id;
let member_name = this.clientInfo.customerResource.name || '';
this.$navigateTo({
url: `/pages/market/clue/chat?member_id=${member_id}&member_name=${member_name}`
});
},
//切换标签
switch_tags(type){
this.switch_tags_type = type
},
getSelect(type){
this.select_type = type
},
// 安全访问对象属性的方法
safeGet(obj, path, defaultValue = '') {
if (!obj) return defaultValue;
const keys = path.split('.');
let result = obj;
for (const key of keys) {
if (result === null || result === undefined || !result.hasOwnProperty(key)) {
return defaultValue;
}
result = result[key];
}
return result || defaultValue;
},
}
}
</script>
<style lang="less" scoped>
.assemble {
width: 100%;
height: 100vh;
overflow: auto;
background-color: #292929;
}
.main_box {
background: #292929;
min-height: 28vh;
}
// 操作按钮样式
.action-buttons {
display: flex;
align-items: center;
.btn-item {
width: 60rpx;
height: 60rpx;
display: flex;
align-items: center;
justify-content: center;
margin-left: 20rpx;
.btn-icon {
width: 40rpx;
height: 40rpx;
}
}
}
//统计信息
.count_section {
width: 100%;
position: relative;
.main {
width: 100%;
position: absolute;
z-index: 2;
padding: 0rpx 24rpx;
display: flex;
justify-content: center;
.course_box {
padding: 26rpx 22rpx 0 22rpx;
width: 95%;
height: 250rpx;
border-radius: 20rpx;
background-color: #fff;
}
}
.bg_top {
height: 180rpx;
background-color: #29D3B4;
}
.bg_bottom {
height: 80rpx;
background-color: #292929;
}
}
.course_box_top{
width: 100%;
height: 60%;
}
.course_box_centre{
margin: auto;
width: 95%;
height: 4rpx;
background: #F5F5F8;
}
.course_box_below{
width: 100%;
height: 40%;
display: flex;
justify-content: space-between;
}
.course_box_top_top {
display: flex;
align-items: center;
gap: 20rpx;
.pic {
width: 44rpx;
height: 44rpx;
border-radius: 50%;
}
.name {
color: #333333;
font-size: 28rpx;
}
}
.course_box_top_below{
display: flex;
align-items: center;
justify-content: space-between;
}
.course_box_top_below-left{
display: flex;
align-items: center;
padding-top: 16rpx;
font-size: 24rpx;
}
.drop-image-x {
width: 20rpx;
height: 20rpx;
}
.title-x {
font-size: 28rpx;
color: #333333;
padding-left: 10rpx;
}
.course_box_top_below-right{
padding-top: 16rpx;
font-size: 24rpx;
display: flex;
align-items: center;
}
.drop-image-star {
width: 40rpx;
height: 40rpx;
}
.selected-text{
color: #1CD188;
display: flex;
align-items: center;
}
.text{
color: #333333;
display: flex;
align-items: center;
}
.basic-message{
color: #fff;
padding: 16rpx 60rpx;
display: flex;
justify-content: space-between;
}
.basic-message-div{
width: 92%;
margin: auto;
background: #555555;
border-radius: 16rpx;
padding: 16rpx 0;
}
.basic-message-div-txt{
display: flex;
justify-content: space-between;
color: #FFFFFF;
padding: 14rpx 30rpx;
}
.bottom-label{
width: 100%;
height: 150rpx;
background: #fff;
position: fixed;
bottom: 0;
left: 0;
display: flex;
justify-content: space-between;
align-items: center;
padding: 0 30rpx;
}
// 备注文本框样式
.remark-textarea-container {
width: 100%;
position: relative;
padding: 10rpx 0;
}
.remark-textarea {
width: 100%;
height: 200rpx;
border: 1px solid #ddd;
border-radius: 8rpx;
padding: 20rpx;
font-size: 28rpx;
background-color: #f8f8f8;
box-sizing: border-box;
}
.remark-count {
position: absolute;
bottom: 20rpx;
right: 20rpx;
font-size: 24rpx;
color: #999;
}
// 备注按钮样式
.remark-btn {
background-color: #29D3B4 !important;
color: white !important;
margin: 0 !important;
padding: 0 20rpx !important;
height: 60rpx !important;
line-height: 60rpx !important;
font-size: 24rpx !important;
border-radius: 30rpx !important;
}
.follow-records-list{
width: 92%;
background: #434544;
border-radius: 16rpx;
margin: auto;
padding: 16rpx;
color: #fff;
position: relative;
}
.same-community{
width: 120rpx;
background: #3d4a55;
color: #1e62a9;
position: absolute;
top: 0;
right: 0;
padding: 8rpx 16rpx;
text-align: center;
border-radius: 40rpx 70rpx 70rpx 12rpx;
}
.coeducation{
width: 120rpx;
background: #3d4a55;
color: #2e9380;
position: absolute;
top: 0;
right: 0;
padding: 8rpx 16rpx;
text-align: center;
border-radius: 40rpx 70rpx 70rpx 12rpx;
}
.same-community{
width: 120rpx;
background: #40504c;
color: #1e62a9;
position: absolute;
top: 0;
right: 0;
padding: 8rpx 16rpx;
text-align: center;
border-radius: 40rpx 70rpx 70rpx 12rpx;
}
.search{
width: 92%;
margin: auto;
display: flex;
margin-top: 20rpx;
}
.selected{
background: #294e48;
border-radius: 16rpx;
padding: 12rpx 8rpx;
text-align: center;
color: #29d3b4;
margin-left: 5rpx;
}
.not-selected{
margin-left: 5rpx;
background: #ffffff;
border: 4rpx #959595 solid;
border-radius: 16rpx;
padding: 12rpx 8rpx;
text-align: center;
}
.call-record-item {
width: 100%;
background: #434544;
border-radius: 16rpx;
margin: auto;
padding: 16rpx;
color: #fff;
position: relative;
}
.call-record-header {
display: flex;
justify-content: space-between;
align-items: center;
}
.call-name {
font-size: 28rpx;
font-weight: bold;
}
.call-time {
font-size: 24rpx;
color: #999;
}
.call-record-content {
display: flex;
justify-content: space-between;
align-items: center;
}
.call-detail {
display: flex;
align-items: center;
}
.call-label {
font-size: 24rpx;
color: #999;
margin-right: 10rpx;
}
.call-remark {
margin-top: 10rpx;
}
.call-remark-content {
font-size: 24rpx;
color: #fff;
}
// 通话记录样式
.call-log {
width: 100%;
padding: 0 20rpx;
box-sizing: border-box;
}
.call-record-wrapper {
margin-bottom: 20rpx;
}
.call-record-item {
width: 100%;
background: #3D3D3D;
border-radius: 16rpx;
padding: 20rpx;
color: #fff;
box-sizing: border-box;
}
.call-record-header {
display: flex;
justify-content: space-between;
align-items: center;
margin-bottom: 15rpx;
border-bottom: 1px solid #4A4A4A;
padding-bottom: 10rpx;
}
.call-name {
font-size: 28rpx;
font-weight: bold;
color: #fff;
}
.call-time {
font-size: 24rpx;
color: #999;
}
.call-record-content {
display: flex;
justify-content: space-between;
align-items: center;
margin-bottom: 10rpx;
}
.call-detail {
display: flex;
align-items: center;
}
.call-label {
font-size: 24rpx;
color: #999;
margin-right: 10rpx;
}
.call-remark {
margin-top: 10rpx;
padding-top: 10rpx;
border-top: 1px solid #4A4A4A;
}
.call-remark-content {
font-size: 24rpx;
color: #fff;
word-break: break-all;
display: inline-block;
width: 90%;
vertical-align: top;
}
</style>